Changes in maintenance, administration and staffing are in the works as management firms move jobs off-site.
Multifamily Dive has talked to more than 20 apartment executives to understand how the industry views centralization and how companies are adopting it.
Those conversations were the basis for a series of stories covering issues like maintenance centralization, the REITs’ adoption of technology and the future of the assistant manager position.
Read on to find out how centralization is changing the apartment industry.
Moving functions off-site may bring benefits, but it's not without hurdles. Here's what operators need to know. Read the full article ➔
Using service pods and technology tools can save money while boosting efficiency, but they’re not right for every operator. Read the full article ➔
With shared services spread among multiple communities, public companies like EQR, UDR and AvalonBay are leading the way. Read the full article ➔
Under the REIT’s neighborhood model, services can be shared for up to 1,500 units. Read the full article ➔
Apartment operators see many advantages to moving bookkeeping and collections functions to remote locations. Read the full article ➔
While some apartment managers say centralization improves the resident experience, others prefer in-person interaction. Read the full article ➔
