Operations


  • Tan single-family house.
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    Permission granted by Progressive Properties of Greenville
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    Small Manager Spotlight: How one apartment operator combats fraud

    Brian Walsh of Progressive Properties of Greenville in South Carolina focuses on meeting prospects in person and digging deeper into criminal and credit reports.

    By April 22, 2026
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    Courtesy of Hilton
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    Hilton unveils first properties under new Apartment Collection brand

    The Placemakr properties in Salt Lake City and Atlanta are now open for booking under the Hilton brand, as the apart-hotel sector gains traction.

    By Noor Adatia • April 17, 2026
  • Trendline

    Rent Trends

    High supply, absorption, concessions and more are top of mind for rental owners and operators across the country.

    By Multifamily Dive staff
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    Getty Images
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    Opinion

    The hidden legal risk of AI apartment leasing tools

    Three federal cases, a HUD guidance memo and a 20% surge in ADA lawsuits have changed the calculus on AI leasing compliance. Most operators haven't noticed yet, writes the founder of Valis Residential.

    By Jinbo Chen • April 15, 2026
  • Blazing sun shining on a red tile roof
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    Getty Images
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    Affordable housing standard evolves from sustainability to resilience

    Updated Enterprise Green Communities Criteria focus on extreme heat, wildfire, flooding and power outages, treating climate risk as a core housing responsibility.

    By Robyn Griggs Lawrence • April 14, 2026
  • Three people in a gym, with one using a chest press machine while two walk in the background.
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    Permission granted by Vision Fitness / FitLife Productions
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    Sponsored by Vision Fitness

    The battle for fitness centers. Here’s how to win.

    Fitness now has to earn its place among your amenities. Here’s how to make sure it performs.

    By Macy Nguyen • April 13, 2026
  • Brick, six-story apartment complex.
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    Permission granted by Greystar
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    Greystar tops NMHC’s list with 1M units under management

    Asset Living, ZRS Management, FPA Multifamily and Hunt Cos. were among the biggest gainers on the National Multifamily Housing Council’s listing of top owners and managers.

    By April 10, 2026
  • A modern apartment building under a clear blue sky with scattered clouds. Greenery climbs one side, enhancing the contemporary, urban aesthetic.
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    Envato

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    Sponsored by SurfaceAI

    Why periodic manual lease audits are leaving millions on the table

    Lease audits aren’t broken, they’re just happening too late.

    April 6, 2026
  • FTC noncompete ban, Juge Ada Brown
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    mphillips007 via Getty Images
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    FTC seeks public input on junk fee rule for rental housing

    The agency is continuing to crack down on unfair or deceptive advertising in the rental housing industry.

    By Updated April 1, 2026
  • Bell Partners' Bell Warner Center, which Bell acquired in September 2021.
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    Permission granted by Bell Partners
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    SunLife Financial buys Bell Partners for $350M

    The financial services organization will combine the Greensboro, North Carolina-based multifamily investment and operating firm with global real estate investment manager BGO

    By March 31, 2026
  • Camden Design District in Dallas
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    Permission granted by Camden Property Trust
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    Alex Jessett replaces Ric Campo as Camden CEO

    As part of its succession plan, Laurie Baker will become the Houston-based REIT’s president and COO, and Benjamin Fraker has been promoted to CFO and treasurer.

    By March 27, 2026
  • Grey and yellow, five-story apartments with ground floor retail on street corner.
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    Permission granted by Security Properties
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    Q&A

    Why Security Properties is leaving apartment operations

    By jettisoning property management, the Seattle-based company won’t need to build its portfolio around efficiencies and will have a new level of flexibility, says CEO Dan Byrnes.

    By March 25, 2026
  • Aerial view over Midtown, Kips Bay, Murray Hill, Tudor and Medical City neighborhoods of Manhattan in New York City.
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    Getty Images
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    More New York, Houston properties move to servicing

    Waterford Grove is the third distressed property in Texas tracked by Morningstar to be transferred due to a tax exemption issue.

    By March 24, 2026
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    Unsplash/Brandon Griggs

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    Sponsored by GVA

    Q&A: The GVA Story

    GVA rose to 30,000 units, downsized amid rate hikes and defends against unproven fraud claims.

    March 23, 2026
  • Sponsored by Grace Hill

    The real driver of resident satisfaction? A better experience.

    Better experiences drive better scores—here’s how to make it happen.

    By Katie Jeffirs, Grace Hill • March 23, 2026
  • Aerial view of apartment building.
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    Permission granted by Security Properties
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    Security Properties exits property management

    The Seattle-based firm will send half of its properties to Bozzuto, as it focuses on its core strengths as a real estate investor.

    By March 19, 2026
  • Man with curly hair sitting on a couch, hugging a smiling corgi. An open laptop rests on his lap. The room is warm and cozy, conveying a relaxed vibe.
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    iStock.com/Mariia Vitkovska

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    Sponsored by Foxen

    As ESA requests rise, multifamily operators rethink the review process

    ESA requests are increasing. Review processes need to evolve.

    March 9, 2026
  • High-rise apartment buildings against a blue sky
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    Getty Images
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    NYC public housing has a vacancy problem, an investigation found. Squatters are filling the gaps.

    The number of vacant New York City Housing Authority apartments increased nearly 140% from 2022 to 2025, a New York City Department of Investigation report found. The vacancies are posing safety risks.

    By Ryan Kushner • March 5, 2026
  • Exterior of the HUD building.
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    Kent Nishimura via Getty Images
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    HUD moves to allow rapid eviction, work requirements, term limits

    The National Apartment Association and other industry groups applauded changes that roll back a requirement to give tenants a 30-day notice before eviction.

    By March 4, 2026
  • low-rise red apartment building
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    Getty Images
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    How one company is using AI to transform affordable housing

    EliseAI is automating workflows and taking phone calls for property managers who oversee one in six rental units in the U.S., the company says.

    By Ryan Kushner • Feb. 27, 2026
  • Two-level apartment building with grass in the front.
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    Courtesy of ThirdEye Partners
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    Lynd Management Group takes over troubled Falls properties in Houston

    The multifamily firm will have operational responsibility for 10 assets, in a city that has been plagued by multifamily loan issues.

    By Feb. 26, 2026
  • An armored personnel vehicle sits in the intersection outside of an apartment complex
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    Jim Vondruska via Getty Images
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    Deep Dive

    Immigration raids are hitting multifamily operators. Here’s how they’re responding.

    Managers report negative occupancy impacts from ICE in states like Florida and Texas, which could be the “straw that breaks the camel's back” for class C properties, according to one expert.

    By Feb. 24, 2026
  • Rusty stairs covered in paint.
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    Retrieved from Fannie Mae.
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    Fannie Mae sues Houston apartment owner over alleged fake repairs

    The lender filed suit last week against Kajal Housing Group for neglecting Bellfort Village Apartments, which was collateral for its $13.2 million loan.

    By Feb. 23, 2026
  • Modern brick apartment building next to street.
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    Permission granted by 29th Street Capital
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    29th Street Capital buys 1,225-unit Washington, DC-area multifamily portfolio

    The firm acquired three class A properties in Prince George’s County, Maryland, as it bets on a metro area hit by federal job cuts.

    By Feb. 20, 2026
  • Heat pumps sit on the side of a brick building.
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    Getty Images
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    Oregon mandates heat pumps in new housing

    The update to the state’s residential energy code could save residents of housing built after the change an average of $125 a month in energy costs, an analysis found.

    By Ryan Kushner • Feb. 19, 2026
  • Five-story apartment building surrounding a pool.
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    Permission granted by Centerspace
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    Centerspace CEO says ‘a little early’ to tell if strategic review will change REIT’s 2026 strategy

    The Minneapolis-based multifamily firm saw net operating income grow 3.5% year over year, driven by 2.4% revenue growth in 2025.

    By Feb. 18, 2026