Operations

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    Permission granted by Zain Ventures
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    Thought Leaders: October 2024

    Executives from Cortland, Roundhouse, Astor Cos. and more talk about their latest challenges and successes.

    By Multifamily Dive Staff • Oct. 30, 2024
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    ChadaYui via Getty Images
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    How to navigate new FTC rules banning fake and incentivized reviews

    Implementing new policies and training while monitoring outside partners can help operators stay compliant, according to industry experts.

    By • Oct. 30, 2024
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    Arturo Rosenow via Getty Images
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    Trendline

    Top 5 stories from Multifamily Dive

    A roundup of some of Multifamily Dive’s top stories of 2024.

    By Multifamily Dive staff
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    Permission granted by National Multifamily Housing Council
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    3 takeaways from OPTECH

    Regulations, AI and centralization were hot topics at the NMHC’s annual event.

    By • Oct. 29, 2024
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    Onurdongel via Getty Images
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    Opinion

    Which type of EV charging is right for your property?

    A few simple questions can help owners and operators decide which system to install, writes a former Tesla engineer.

    By Nicholas Johnson • Oct. 24, 2024
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    Permission granted by Resia
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    Resia sells, retains management of Florida property

    Kayne Anderson Real Estate bought Resia Old Cutler from the Miami-based firm using Fannie Mae debt.

    By • Oct. 24, 2024
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    Bim via Getty Images
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    Flexibility and pet policies are tops with single-family renters

    While most tenants are satisfied with their rental homes, a majority are still looking to buy one day, according to a recent survey.

    By • Oct. 23, 2024
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    Azman Jaka via Getty Images
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    Operators balance automation and customer service

    While some apartment managers say centralization improves the resident experience, others prefer in-person interaction.

    By • Oct. 22, 2024
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    Chunyip Wong via Getty Images
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    Will customers leave RealPage in light of legal action?

    Some users may feel pressure to make a decision about the revenue management product as current litigation works its way through the courts, according to one observer.

    By Keith Loria • Oct. 16, 2024
  • An apartment building with a blue brick wall with a large hole in it. A fire truck crane is next to the hole.
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    Retrieved from Aurora Fire and Rescue/Colorado Sentinel on October 15, 2024
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    Manager, contractors at Colorado complex sued by over 100 former tenants after explosion

    The plaintiffs allege an electrical failure in 2022 led to their displacement and personal property theft.

    By • Updated Oct. 17, 2024
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    Svetlana123 via Getty Images
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    Tech suppliers fear RealPage suits will have ‘chilling effect’ on data sharing

    Apartment industry vendors say operators are getting skittish about how their information is used.

    By • Oct. 14, 2024
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    Google Maps

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    Arkansas Fair Housing Commission files suit after eviction threat against single father

    The resident alleges that he was harassed by his landlord due to his familial status.

    By • Oct. 11, 2024
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    shapecharge via Getty Images
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    Deep Dive

    Assistant managers move off-site amid centralization push

    Apartment operators see many advantages to moving bookkeeping and collections functions to remote locations.

    By • Oct. 8, 2024
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    Adobe Express/ AI image generation

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    Sponsored by AM Conservation

    Sustainable amenities your residents desire: Why going green increases NOI

    Boost NOI with energy and water-saving products that attract residents and cut costs for multifamily properties.

    By Katie Norem, Multifamily Consultant AM Conservation • Oct. 7, 2024
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     Oscar Einzig Photography

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    2025’s top multifamily conferences

    Multifamily Dive has you covered with a full list of the industry events, expos and meetings on tap for next year.

    By • Oct. 1, 2024
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    The image by Ken Lunch is licensed under CC BY-SA 2.0
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    Loan for once-iconic Detroit tower goes delinquent

    Riverfront Towers, once home to Rosa Parks and Aretha Franklin, was plagued by flooding, insurance costs and evictions.

    By • Sept. 30, 2024
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    Permission granted by Denholtz Properties
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    EXECUTIVE MOVES

    Denholtz Properties names Katie Kurtz as new CEO

    Kurtz was previously the CFO at New York City-based Silverstein Properties.

    By • Sept. 27, 2024
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    Retrieved from RentCafe.
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    7-property portfolio heads to servicing amid insurance troubles

    Wisconsin-based Trinity Flood was the sponsor of the properties in Illinois, Georgia and Arizona.

    By • Sept. 25, 2024
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    mphillips007 via Getty Images
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    Invitation Homes settles 3-year FTC investigation for $48M

    The Dallas-based rental home provider is accused of charging junk fees, deceptive pricing, inspection issues and unfair eviction practices.

    By • Sept. 25, 2024
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    Tero Vesalainen via Getty Images
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    Aggressive tenants, mental health are top challenges for property managers

    While most apartment managers are satisfied with their work, they also report impacts on their well-being, according to a new report.

    By • Sept. 23, 2024
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    Feverpitched via Getty Images
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    Research points to the downsides of rent control

    A new review of over 100 studies shows a variety of negative impacts around policies that regulate rent.

    By • Sept. 20, 2024
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    Jenn Goodman/Multifamily Dive
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    Family of woman killed in Maryland apartment fire sues property manager

    The wrongful death lawsuit seeks $2.3 million from the owner and operator of Arrive Silver Spring.

    By • Sept. 18, 2024
  • AvalonBay Communities, Kanso Twinbrook
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    Permission granted by AvalonBay Communities
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    Q&A

    Inside AvalonBay’s centralization initiatives

    Under the REIT’s neighborhood model, services can be shared for up to 1,500 units. 

    By • Sept. 17, 2024
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    Google Maps

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    Owners of more than 8,000 units sue NJ town over new fees

    Among other requirements, landlords in Edison must pay $100 per unit per year.

    By • Sept. 13, 2024
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    Permission granted by LRE Management
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    DEALS + STARTS

    New York-based firm makes $102M bet on Atlanta through new fund

    LRE Management also added PGA golfer Patrick Cantlay as a member of its advisory board.

    By • Sept. 13, 2024
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    Permission granted by Gindi Equities
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    DEALS + STARTS

    Gindi Equities makes $13.5M sale in North Carolina

    The New York City firm originally bought the Cedar Ridge Apartments in 2021.

    By • Sept. 12, 2024