Operations


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    Permission granted by Zain Ventures
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    Thought Leaders: October 2024

    Executives from Cortland, Roundhouse, Astor Cos. and more talk about their latest challenges and successes.

    By Multifamily Dive Staff • Oct. 30, 2024
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    ChadaYui via Getty Images
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    How to navigate new FTC rules banning fake and incentivized reviews

    Implementing new policies and training while monitoring outside partners can help operators stay compliant, according to industry experts.

    By Oct. 30, 2024
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    Arturo Rosenow via Getty Images
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    Trendline

    Top 5 stories from Multifamily Dive

    A roundup of some of Multifamily Dive’s top stories of 2024.

    By Multifamily Dive staff
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    Permission granted by National Multifamily Housing Council
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    3 takeaways from OPTECH

    Regulations, AI and centralization were hot topics at the NMHC’s annual event.

    By Oct. 29, 2024
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    Onurdongel via Getty Images
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    Opinion

    Which type of EV charging is right for your property?

    A few simple questions can help owners and operators decide which system to install, writes a former Tesla engineer.

    By Nicholas Johnson • Oct. 24, 2024
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    Permission granted by Resia
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    Resia sells, retains management of Florida property

    Kayne Anderson Real Estate bought Resia Old Cutler from the Miami-based firm using Fannie Mae debt.

    By Oct. 24, 2024
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    Bim via Getty Images
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    Flexibility and pet policies are tops with single-family renters

    While most tenants are satisfied with their rental homes, a majority are still looking to buy one day, according to a recent survey.

    By Oct. 23, 2024
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    Azman Jaka via Getty Images
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    Operators balance automation and customer service

    While some apartment managers say centralization improves the resident experience, others prefer in-person interaction.

    By Oct. 22, 2024
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    Chunyip Wong via Getty Images
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    Will customers leave RealPage in light of legal action?

    Some users may feel pressure to make a decision about the revenue management product as current litigation works its way through the courts, according to one observer.

    By Keith Loria • Oct. 16, 2024
  • An apartment building with a blue brick wall with a large hole in it. A fire truck crane is next to the hole.
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    Retrieved from Aurora Fire and Rescue/Colorado Sentinel on October 15, 2024
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    Manager, contractors at Colorado complex sued by over 100 former tenants after explosion

    The plaintiffs allege an electrical failure in 2022 led to their displacement and personal property theft.

    By Updated Oct. 17, 2024
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    Svetlana123 via Getty Images
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    Tech suppliers fear RealPage suits will have ‘chilling effect’ on data sharing

    Apartment industry vendors say operators are getting skittish about how their information is used.

    By Oct. 14, 2024
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    Google Maps

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    Arkansas Fair Housing Commission files suit after eviction threat against single father

    The resident alleges that he was harassed by his landlord due to his familial status.

    By Oct. 11, 2024
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    shapecharge via Getty Images
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    Deep Dive

    Assistant managers move off-site amid centralization push

    Apartment operators see many advantages to moving bookkeeping and collections functions to remote locations.

    By Oct. 8, 2024
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    Adobe Express/ AI image generation

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    Sponsored by AM Conservation

    Sustainable amenities your residents desire: Why going green increases NOI

    Boost NOI with energy and water-saving products that attract residents and cut costs for multifamily properties.

    By Katie Norem, Multifamily Consultant AM Conservation • Oct. 7, 2024
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     Oscar Einzig Photography

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    2025’s top multifamily conferences

    Multifamily Dive has you covered with a full list of the industry events, expos and meetings on tap for next year.

    By Oct. 1, 2024
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    The image by Ken Lunch is licensed under CC BY-SA 2.0
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    Loan for once-iconic Detroit tower goes delinquent

    Riverfront Towers, once home to Rosa Parks and Aretha Franklin, was plagued by flooding, insurance costs and evictions.

    By Sept. 30, 2024
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    Permission granted by Denholtz Properties
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    EXECUTIVE MOVES

    Denholtz Properties names Katie Kurtz as new CEO

    Kurtz was previously the CFO at New York City-based Silverstein Properties.

    By Sept. 27, 2024
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    Retrieved from RentCafe.
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    7-property portfolio heads to servicing amid insurance troubles

    Wisconsin-based Trinity Flood was the sponsor of the properties in Illinois, Georgia and Arizona.

    By Sept. 25, 2024
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    mphillips007 via Getty Images
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    Invitation Homes settles 3-year FTC investigation for $48M

    The Dallas-based rental home provider is accused of charging junk fees, deceptive pricing, inspection issues and unfair eviction practices.

    By Sept. 25, 2024
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    Tero Vesalainen via Getty Images
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    Aggressive tenants, mental health are top challenges for property managers

    While most apartment managers are satisfied with their work, they also report impacts on their well-being, according to a new report.

    By Sept. 23, 2024
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    Feverpitched via Getty Images
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    Research points to the downsides of rent control

    A new review of over 100 studies shows a variety of negative impacts around policies that regulate rent.

    By Sept. 20, 2024
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    Jenn Goodman/Multifamily Dive
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    Family of woman killed in Maryland apartment fire sues property manager

    The wrongful death lawsuit seeks $2.3 million from the owner and operator of Arrive Silver Spring.

    By Sept. 18, 2024
  • AvalonBay Communities, Kanso Twinbrook
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    Permission granted by AvalonBay Communities
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    Q&A

    Inside AvalonBay’s centralization initiatives

    Under the REIT’s neighborhood model, services can be shared for up to 1,500 units. 

    By Sept. 17, 2024
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    Google Maps

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    Owners of more than 8,000 units sue NJ town over new fees

    Among other requirements, landlords in Edison must pay $100 per unit per year.

    By Sept. 13, 2024
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    Permission granted by LRE Management
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    DEALS + STARTS

    New York-based firm makes $102M bet on Atlanta through new fund

    LRE Management also added PGA golfer Patrick Cantlay as a member of its advisory board.

    By Sept. 13, 2024
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    Permission granted by Gindi Equities
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    DEALS + STARTS

    Gindi Equities makes $13.5M sale in North Carolina

    The New York City firm originally bought the Cedar Ridge Apartments in 2021.

    By Sept. 12, 2024